Through modern technology advancements and the transition to LED backlit and direct-lit LED flat panels, it may seem that the appearance and design are becoming more closely aligned between commercial and consumer displays these days. To make things more complicated, a number of display manufacturers offer what’s being referred to as hospitality displays. So the question becomes, what are the real differences?
While there are still quite a few differences between commercial and consumer displays, there are two key factors that are often overlooked but should be considered as “make or break” issues when determining which type of product to deploy in any given project. The first is durability: commercial displays are still unmatched by consumer counterparts when it comes to impact resistance, cooling and dust management in addition to strong power supplies built to withstand moderate power spikes or fluctuations common in commercial environments. After all, durability is the backbone of a quality commercial grade product and is crucial to long life spans in the field. The second make or break factor is warranty. When it comes to commercial clients, they expect prompt service response with minimal (or no) downtime, both of which can be achieved with commercial warranties offered by Samsung, Panasonic, LG and other major brands to include on-site service for three years while most consumer warranties are typically one year and require servicing at an authorized repair center, but are often voided after 90 days if a consumer display is used in a commercial environment.
Now just where does this leave hospitality displays, you ask? Some have rumored these displays are simply consumer models with warranties more similar to their commercial cousins; others believe they are stripped down versions of a commercial product, but let’s get to the real scoop on this matter…
Yes, this could be hospitality as in mainstream hotel chains but primarily, we’re looking at in-room entertainment outside of the major chains, think boutique hotels, assisted living communities, and more. Let’s review the main features that make hospitality displays the perfect solution for this market:
- Commercial grade, commercial warranties
- Built-in USB cloning capabilities minimize installation labor & setup costs
- Digital Rights Management (DRM) Technology Such as Pro:Idiom™ or Samsung Lynk delivers in-room entertainment to guests while protecting satellite-delivered HD programming and video-on-demand content against piracy and reduce additional hardware required in guest rooms reducing costs, power consumption, cabling and more.
- MPEG compression technology minimizes costs from satellite providers.
- LED technology & Energy Star 5.3 compliance ratings result in highest possible energy savings
- Lockable TVs, including channel mapping, volume limiters and physical lock-down features maintain content standards and minimize tampering and theft.