Edition 1 of “This May Be a Dumb Question, but…”

This Blog Series is written by Exertis Almo's Business Development Managers: 
Ashley Nichols, CTS, DSCE, and John Borns, CTS, DSCE.

Edition 01 of Our NEW Blog Series

Welcome to “There’s No Such Thing as a Dumb Question” – a hopefully regular blog series where two AV industry “veterans,” with a combined nearly 2 decades of experience, attempt to create a safe space for people of all experience levels to ask basic questions, and get understandable and useful answers.

Have You Ever Been Too Embarrassed to Ask a Question?

The AV industry is filled with jargon, acronyms, and experiential knowledge. If you’re anything like us, you’ve found yourself in conversations where you’ve had absolutely no idea what was going on.

If you’ve felt this way before, this blog series is for you!

Who Are We, Exactly?

We’re Business Development Managers (and buddies) at Exertis Almo. Prior to our time here, we broke into the AV industry working for a manufacturer. We both started in our 20s with absolutely no AV experience whatsoever. We worked in sales and had intimidating conversations with people who basically invented the industry – and we had to figure it out on own by asking a bunch of “dumb” questions.

Our Goal is to Open Up the AV Conversation

Our goal here is to give newcomers to the AV industry and fellow ‘veterans’ alike the knowledge and confidence to have conversations with more seasoned industry professionals – without feeling like you’re speaking different languages. We welcome all questions, whether or not you’re already certified! And if you already have your CTS-I/D, you’re welcome to contact us about topics we’re not explaining well enough. But enough about us, let’s get to some questions!

QUESTION
What is the difference between HDBaseT and AV-over-IP (sometimes called AVOIP)?

ANSWER

Did you know that video signals have length limitations? The signals can only be carried along their standard cables so far before the signal deteriorates or drops off completely. Both HDBaseT and AVOIP are ways to carry standard video signals over longer distances. They do this using magic black boxes (not black magic 😉✨) that convert the signal into a new format.

The source of the confusion comes from the fact that both HDBaseT6 and AVOIP use category cables1 to do the trick. In the case of HDBaseT, that category cable is dedicated between one video source and display. One box goes near the video source (camera, Blue-Ray Player, PC, etc.) and the other goes near the display. The 2 are connected by a category cable, allowing for the signal to travel greater distances (up to 100 meters). AVOIP7 operates similarly, using category cables and black boxes as well, the difference being that some of the boxes act as ENCODERS, which is a cool way of saying that they put your video signal onto the network. It then lives on the network2 waiting for a DECODER to come looking to it. The DECODER will find the network-encoded video signal and allow it to be displayed. Additionally, a PC or other network enabled devices can act as decoders as well and find that ‘encoded video signal’.

network cables
control panel
QUESTION
How does RS232 control work, and what do people use it for?
ANSWER

My father-in-law has an expensive, high-end universal TV remote which he is entirely too proud of. It has a little touchscreen on it, and it can control his TV, stereo, Blue-Ray player, and 30-disc CD changer (for real 🎛️). When he got it, he had to spend a bunch of time getting the remote controller to “learn the codes” for all of the devices so that his one remote could control them all. Luckily, all of those devices use an IR signal5 for their different control functions. In Professional AV systems, RS2324 is very similar, except instead of being an IR-based signal, it’s a hardwired signal. And instead of a fancy little remote controller, it’s all operated by a control panel. Once all of the devices are wired to the control panel, you can go into the manuals of each product and program the various control codes into the controller. This will now allow you to turn on the projector, lower the screen, adjust the volume, change the channel, etc. of the various devices you have connected.

Fun Fact: One of the features that typically separates a professional display from a consumer display is the inclusion of an RS232 control port.

Vocab Test Time!

Are these the most detailed definitions? No – we are not a dictionary, nor the AVIXA CTS Prep book. Will someone message us later telling us how much we missed? Possibly. After reading this post, will you have a basic working knowledge of these terms and why they matter? We hope so. Plus, we are 99% sure they will come in handy at ‘Wednesday Night Trivia’ sometime at your local brewery. 🍻

  1. Category Cable – a.k.a. Ethernet cable, a.k.a. patch cable, a.k.a. Network cable. ‘Category’ cable comes from determining the capabilities of the cable, such as bandwidth. Examples you probably have seen are Cat5e, Cat6, etc.
  2. The Network – An ambiguous term that distills down to this: two or more computers or devices that are linked together and are able to share information with one another. We will have another more in depth segment on this.
  3. The Net’ – 90s movie with Oscar Winner Sandra Bullock running from assassins plotting nefarious deeds.
  4. RS232C – RS stands for ‘Registered Standard’. It is a ‘standard’ control protocol that many devices recognize and is used to command these devices to do things like turn on/off, change volume, schedule timers, and more.
  5. IR Signal – Yes, we are talking about that stuff you learned about in Chemistry. ‘Infrared’ signals are used for many devices to control them (think TV remotes). Different devices respond to different IR signals, which can be ‘coded’ to tell them to do different functions.
  6. HDBaseT – The AV industry standard ‘brand name’ for HDMI extension over category cable (think Kleenex vs. Tissue).
  7. AVOIP – AV over IP, a.k.a. Audio-Visual over Internet Protocol

Thanks for Reading and Asking Your Questions!

Do you have more ‘dumb’ questions? Share your questions here and we will get you an answer.

Did you find this blog post helpful? Connect with us over on LinkedIn.

Ashley Nichols, Dir BizDev

Ashley Nichols | CTS, DSCE

Director of Business Development

Supported Manufacturers: Sony, Panasonic and our OWN brands – Mustang

John Borns, BDM

John Borns | CTS, DSCE

Business Development Manager

Supported Manufacturers: Legrand AV (NE, SE, MW) – Chief, C2G, Da-Lite, Luxul, Middle Atlantic, Vaddio, Wiremold

Now Is the Right Time for AV-over-IP

AV-over-IP continues to pick up traction among integrators in the ProAV industry, but there are still quite a few that find themselves questioning if they should start implementing this technology.  In fact, 45% of respondents in a 2019 industry survey revealed that they either do not embrace, or are on the fence with adopting AV-over-IP as a viable AV distribution solution – nearly half.  So why all the hesitation, and furthermore, why is now the right time for using AV-over-IP?

Let’s start with asking what is AV-over-IP?  It stands for Audio-Visual over Internet Protocol, which might sound a little challenging to some AV integrators who don’t know anything about networking. 

AV-over-IP (also known as AVoIP) refers to the use of standard network equipment to transmit and switch video and audio.  At its foundation the basic AV-over-IP system is quite simple.  Sources are being encoded, connecting through a network switch to decoders that are then connected to displays (see image below).

Image courtesy of Atlona

What about more complex AV-over-IP applications in ProAV?  Just take a look at the sample below where you see converged usage of Digital Signage, IP Surveillance, Content Servers, Blu-Ray players, Set Top Boxes, and Personal Computers…. all on the same network.

When looking at these examples it may cause some AV dealers to avoid taking on AVoIP due to apprehensions about the technology, networking skills, cost, interoperability, flexibility and scalability.  Let’s address some of these concerns head on.

There are numerous products available for AVoIP, which can cause difficulty deciding which technology, networking hardware or brands to use.  In contrast with past attempts at accelerating AV over IP, it’s not just one or two obscure vendors that are stepping into this change.  The largest and most influential AV vendors in the industry are leading the change.  For example, the Software Defined Video over Ethernet (SDVoE) Alliance is an eco-system of companies in and around the AV-over-IP space, working together to create a fantastic platform for the next generation of audiovisual applications.  Not only do all SDVoE products and solutions work together, network hardware manufacturers, like NETGEAR, are making it easier than ever to deploy them.  SDVoE partners provide the audio-video products while NETGEAR, one of the founding members, provides the backbone network products that make it all possible, with interoperability being key.

What about the networking skill sets and support required for these systems?  NETGEAR, for example, not only will provide design engineers (with ProAV experience) to help specify products, but will actually provide an optimal network topology design for you.  Their Pro AV Engineering Services team are trained AV and IT professionals to help you both before and after the sale as well as during installation, all for free.  This takes a huge load off of the AV system designer and often leads to the best outcome for the project. 

NETGEAR has also taken out much of the complexity with setting up an Ethernet switch with the various protocols required for video and audio to ride over the network.  Preconfiguring protocols like IGMP, Multicast and VLANs make the network switch a plug-n-play device right out of the box, saving time, money and resources usually dedicated to this task.  NETGEAR’s IGMP Plus™ is a fantastic and unique feature simplifying the deployment of multicast solutions, which especially helps people who are uncomfortable with some of the more complicated IT configurations such as Layer 3 Protocol Independent Multicast or PIM routing.

AVoIP also solves the distance limitations with traditional AV cables (by utilizing copper Ethernet & fiber cables instead), is more scalable and flexible than traditional circuit-based AV products (by adding more ports & stacking the switches), and equipment costs are decreasing.  All of these factors will contribute to more adoption and it will only get better as time goes on.  IP convergence has already happened with telephony (POTS vs. VoIP), surveillance (analog vs. IP cameras), audio (ex. Dante, AVB) and other industries, and at some point, everything else will move to the network.  AV-over-IP is happening right now and the ProAV industry will continue its way down this inevitable path, so don’t get left behind.

Don’t you think it’s time to invest in AV-over-IP to advance the future of your business?  Please drop me a line and share your experience, or let me know if you would like some help getting started.

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