Hotel, Motel & Restaurant Supply Show 2023

HMRSSS 2023 blog-featured-image

From January 22-24th, Exertis Almo attended the Annual Hotel, Motel, and Restaurant Supply Show in Myrtle Beach, South Carolina. Members of our Exertis Almo Hospitality and Marketing teams, along with support from representatives at Magic Chef, headed down this year to show off some of our most popular products and a few newer products which will be available soon! This show allows vendors to connect with independent hotel owner and operators. Exertis Almo has had a booth since 2020 and this year was our biggest booth, featuring Cape Soleil outdoor furniture, Nonstop clocks, Magic Chef appliances, and Samsung Hospitality displays.

Since the show is open to hotels and restaurant owners and operators, our booth had something for anyone in attendance. With its solid build and impressive warranty, our Cape Soleil commercial furniture is at home on a restaurant patio or a hotel pool area. As in years past, people always enjoy taking a break in our booth to test out the furniture, and we always bring some great Cape Soleil SWAG with us. We had tote bags, plastic cups, glassware, and a few other goodies which were very popular! Since we were one of the first booths in the door, the Cape Soleil tote was one of the first things guests received, and if you took a walk around the show, you’d see many attendees carrying them and loading them up with other vendor giveaways.

Magic Chef at HMRSS booth

Magic Chef was on display on the left side of our booth. We had the newly redesigned .7 microwave, which has a newer, modern look, along with two glass-front merchandisers. All were well received, especially the merchandisers for attendees looking for a compact way to display refrigerated products in their marketplaces. We ran a show special of Buy 10 Get 1 Free on the compact appliances which resulted in a few deals right on the show floor! For the guests in the restaurant industry, we had info on the Norpole commercial line, which helped get the word out on those products as they continue to grow and expand in that space.

NONSTOP at HMRSS booth

Front and center in the booth, we featured the NonStop clocks, which gained lots of attention from many attendees. Their modern, sleek design and charging solutions appealed to hotels and owners of small, local bed and breakfasts. It was apparent that sanitation is still a concern, as the NonStop UV station was getting some of the most attention of all the models. We met some large properties who will be receiving some UV station samples so they can review them in-person. To keep things exciting, we also raffled off a NonStop UV Station every hour for the 3 days of the show. Many attendees were very excited to win these and take them home! We even met a woman who won one last year and said that her employees still use it in the hotel break-room.

The first day gave us a steady number of local visitors to the booth, but it appeared that most people were traveling to arrive Tuesday night so they could get the most out of their visit and spend all of Wednesday at the show. Over the course the show, we met everyone from ownership groups, hotel and restaurant owners, and even some of the staff who handle maintenance or ordering for the property at which they work. In previous years, the last day has been slower, but not this year! Thursday, which is a shorter day, seemed to be our busiest day. Everyone in the booth was busy fielding questions and showing off product right up until we were ready to break down the booth! The 3 days flew by and allowed to us to present our products to many new customers. It was a great show, and we will be sure to be back next year!

Want to know more about Hospitality at Exertis Almo?
Connect with us on LinkedIn or visit Hospitality.ExertisAlmo.com

Steve Dowsett
About the Author

Steve Dowsett

FF&E Coordinator

Exertis Almo – Hospitality

WIRELESS. IT’S ABOUT TO BE UBIQUITIOUS

Though wireless electrical charging has been around since the days of Nikola Tesla, it hasn’t been widely adopted until recent years. Now that mobile phones are ubiquitous, both Samsung and Apple (the two leading phone manufacturers) are putting their considerable muscle behind this technology.

And last year, when the wireless charging standard Powermat joined the Wireless Power Consortium, well, it appeared as if the technology business finally has an industry wide standard supercharging adoption of this exciting new customer friendly technology. Now the Qi standard (pronounced chee) is quickly becoming ubiquitous.

For the hotel industry, this means the end of days worrying about significant cash outlays to buy a new charging technology that’s quickly outdated. For example, when traveling around the country we sometimes still see alarm clocks with 30pin connectors. Does anyone still have gear for those? This subtlety warns guests the hotel they’re staying in potentially cuts corners when servicing customers. That’s not the message any hotelier wants to send customers.

Plus, rooms with only Apple lightning connectors tell nearly 40% of room guests, the hotel is not looking after their device charging needs.

Fortunately, wireless charging is the last stop on a technological journey unifying all mobile cellphone users behind a single charging technology. According to TechNative, more than 500 million wireless charging enabled devices shipped in 2017 (most recent numbers available), representing a 40 percent surge.

The technology now works on all new Samsung Galaxy and latest iPhones, for example, as well as devices such as wireless headphones, Apple Watch, and many more.

That means after investing in wireless charging, hoteliers can be confident another technology won’t be supplanting this any time soon. That saves hoteliers money over the long term, while also improving the customer experience since guests no longer must hunt for appropriate connectors or dig through their bag hoping to find the right cables. Instead, guests simply set their mobile device down and charging automatically begins. Plus, in public spaces, wireless charging eliminates ‘low battery anxiety,’ which could cause customers to leave, rather than spend money at your property.

Public areas that include wireless charging stations such as the Hotel Charging Station with Qi Wireless Charging And Dual USB Outlets from Nonstop can actually increase food and beverage sales as the above mentioned survey notes 22 percent of those running low on power will order something simply for the right to charge up. Anecdotally, this improves customer service scores while simultaneously appealing to all generations, especially millennials and Generation Z.

Plus, we’re at the point where wattage delivered to charge devices makes it so wireless or the old-fashioned way takes about the same amount of time to fuel up.

There’s no longer any reason not to install brand new alarm clocks with wireless charging in your hotels. Your guests will think about how thoughtful you are when they wake up with a fully charged device right next to them.

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